How to Fix Damaged QuickBooks Company File?
- Kalyan Bhattacharjee
- Dec 23, 2025
- 4 min read
Updated: 4 days ago
Overview | QuickBooks File Doctor Not Working Issue
When opening the QuickBooks company file, you may get an error message saying, "We're sorry. QuickBooks encountered a problem, Error codes (-6000, -77)”. In addition, you may encounter other 6000 series or H series errors. Such errors usually occur due to a problem with the company file.
If you are facing such errors and suspect your QuickBooks company file is corrupted, this guide is for you. In this, you will get to know the possible QBW repair methods. You will also know about the best DIY QuickBooks repair tool that helps you repair the QuickBooks company file in minimum time.
How QuickBooks Company File becomes Corrupted or Damaged?
There can be many known and unknown reasons due to which the QuickBooks company file becomes damaged or corrupted.
Some of Them Are:
Improper computer shutdown when working on company file
Issues with the hard drive
Company file size goes beyond the permitted file size limit
Virus or malware attacks on system where you’ve saved QuickBooks company file
Tested Methods to Repair QuickBooks Company File
When the company file gets corrupted or damaged, you can restore your .QBB file using any of the below methods:
Open or Restore Company option.
If the backup is not available, then try the following methods to repair the corrupt QuickBooks company file.
Method 1: Use Verify and Rebuild Data Utility
QuickBooks has a built-in utility - Verify and Rebuild Data that can rebuild the company file and help fix corruption issues in the company file. To use this tool, follow the below-cited steps:
First, open your QuickBooks application.
Then, go to Utilities and click Rebuild Data.
The QuickBooks Information window opens up on the screen. Click OK.
A prompt is displayed to create a company file backup. Follow the stepwise instructions that appear on the screen to create the backup.
When the backup process is completed, the tool will automatically start rebuilding the file.
You can wait till the rebuilding process is complete. Then, select OK.
After completing the data rebuilding process, verify if there are any remaining issues in the file. To check this, run the Verify Data tool by following the below instructions:
In QuickBooks, again go to the File menu.
Select Utilities and then click on the Verify Data option.
The Verify tool will begin verifying the data for any problems.
If it doesn’t detect any problem, click OK.
Method 2: Repair Company File with QuickBooks Tool Hub
If the Verify Data tool detects any additional issues in the QBW file or the Rebuild Data tool fails to rebuild the company file, then download the QuickBooks Tool Hub. This tool is provided by Intuit to address common issues and errors that users may encounter in QB company files. It contains various tools, such as Quick Fix My File and QuickBooks File Doctor to help you fix company file issues.
To download and use this tool, follow the below steps:
First, close the QuickBooks application.
Then, download the latest version (1.6.03) of QuickBooks Tool Hub. Open the downloaded file and follow the instructions on the screen to install the tool.
When the installation is completed, double-click the tool icon on the desktop to launch it.
Click Company File Issues in the tool hub.
Select Quick Fix My File.
The tool starts working. Click OK once the process is complete.
If the issue persists, then again open the tool hub:
In the tool hub, select Company File Issues.
Select Run QuickBooks File Doctor tool.
In the QuickBooks File Doctor wizard, choose the desired company file.
The tool prompts you to enter the QuickBooks® Admin password. Enter the password and then select Next.
It may take some time, depending on the QBW file size.
After the scan is complete, open your company file.
Method 3: Use a Professional QuickBooks Repair Tool
The above tools can sometimes fail to fix corrupt company files. It usually happens if the files are severely corrupted. In such a case, you can rely on a professional QuickBooks repair tool that can help repair highly corrupted QBW file and fix complex company file corruption issues. Stellar Repair for QuickBooks is one such easy-to-use QuickBooks repair tool that can repair corrupted QBW file with no data loss. This software is recommended by experts and pro-advisors. To open this tool, you don’t require QuickBooks credentials.
To know how it works, watch this video.
Conclusion
To fix a damaged QuickBooks company file, you can follow the above-mentioned methods. In case the file becomes highly corrupted, then you can use a professional QuickBooks repair tool, like Stellar Repair for QuickBooks. It repairs any damage in the company files, created in any of the QuickBooks editions. It supports QuickBooks Pro, Premier, and Enterprise solutions. Also, it helps you recover all the data from corrupted company file with complete integrity and without the need of a backup file. The tool has a free trial version, which allows you check the recoverable data.
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